I are already on the telephone for 3 several hours trying to resolve an issue exactly where my bag was split open up and my belongings lacking.
Once i obtained on the complimentary hotel that American set up for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were offered on USAIR. She informed me there have been no open seats on any with the early USAIR flights. I was on the internet and could see that there were accessible flights. I actually booked a flight to confirm it to her.
My partner And that i had been booked for honeymoon to NYC on Nov 9, 2015. Record locator: VDEURG. To the working day we ended up to leave, Our flight #4378 was cancelled on account of no crew. We had been booked for later flight #5738, costing us a 50 percent day of holiday. The 2nd flight was then cancelled on account of servicing difficulty. Numerous alternate options were available but practically nothing that would get us to NYC n the ninth. We experienced garanteed reservations at Hampton Inn, Times Sq. at $317 a night which were non-refundable as it was less than 24 several hours. We ere supplied a flight to Dallas that could get us out of Pensacola late but only if we drove an hour or so absent to Fort Walton Beach front airport. We took it, obtained in late and remaining after four hours sleep the following day. That Price us yet another $177.00 in lodge charges. My partner’s baggage in no way arrived in Dallas as we ended up promised it could- mine took above an hour or so to discover mainly because it wasn't over the carousel with the remainder of the flights baggage, We received into NYC a day immediately after our honeymoon was to start out, with a great deal of anxiety and value.
Please look into this so other passengers gained’t possess the similar knowledge…..I want a reply from you also..
LIES. American Airways has lied to me continuously. My bag did not get there for the airport. I used to be awaiting an extended timeframe at the carousel and no bags arrived out for my flight. Nor did any individual through the baggage Workplace that experienced a transparent perspective of the carousel occur out to convey absolutely nothing would be coming. I checked for the office plus they then stated there was NO Rationale why my suitcase shouldn’t have arrived. They were to mail my suitcase to me at my hotel. At 2:24 PM I been given a telephone call from a recorded message declaring my bag was picked up and might be delivered inside six hours. LIE. I known as the delayed baggage range and was instructed it was picked up at three PM and could well be sent in six hours. LIE. I checked on the net this evening and it explained it absolutely was picked up at 3 PM and will be shipped in six several hours. LIE.
scheduling reference MKFCFC I'm addressing this letter to you personally to precise my dissatisfaction regarding your services with regard to the flights referred to earlier mentioned.
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calling a real individual at AA buyer service is next to not possible. The Web page checklist a telephone number, and that is for cargo Which only references a Internet site that's no help whatsoever.
I was on maintain for approximately 40 minutes, with regular ‘updates’ from a supervisor named Tony…who was speaking to some unidentified Office to examine on the second, lacking voucher….when…Of course,, I had been Lower off! I termed back…only to become advised the wait can be eighteen-twenty five minutes. I’m still waiting around on this contact back again. This excursion will be the trip of a lifetime for my partner, a wounded veteran and cancer survivor.
under no circumstances at any time gained this kind of very poor service and a company that just doesn’t treatment about there paying consumers
My grievance is, on March 8th. My baggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. Having said that, the baggage had been wrecked and taped up. I termed inside of a criticism without delay. I were givin a number of cell phone numbers and also the firt just one was simply a recording to go away my cell phone and a person would get back again to me.
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on oct,21 I had been returning house from dallas tx to Greensboro n.c. on fligt aa3071 when on my assigned seat a cockaroach was inside the front seat in front of me the individual sitting down beside me observed it to we called the fligt atendent and would not arrive untell numerous calls for her awareness the brot a man to come Test an just stated its Okay and left we had to trip all the way home asking yourself where by that cockaroach was and have been did it go it had been an exceedingly discusting vacation but needed to take it back again residence .
I am trapped in LA, mainly because my AA FLIGHT 1927 on February third was cancelled! I'm very dissatisfied!!! I was not given a definitive answer concerning why my sources my flight was cancelled.