I've to confess which i was selfishly content to have the ability to e-book my flight ahead of all your other prospects and which the agent was in a position to get rid of the fees.
I are actually touring with American Airways for quite some time now and am now really shocked at a recent occurrence. I had just gotten again from holiday to discover that my suitcase was lacking. American Airlines told me I used to be alleged to get it back the following day, yet I only obtained it 2 days afterwards and located that my suitcase had been ripped open up and ruined.
My partner And that i ended up booked for honeymoon to NYC on Nov 9, 2015. Report locator: VDEURG. About the working day we have been to depart, Our flight #4378 was cancelled because of no crew. We had been booked for later on flight #5738, costing us a fifty percent working day of family vacation. The SECOND flight was then cancelled as a result of servicing trouble. Several solutions had been made available but very little that may get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Periods Square at $317 a night that were non-refundable as it absolutely was fewer than 24 hours. We ere offered a flight to Dallas that might get us away from Pensacola late but provided that we drove one hour away to Fort Walton Beach front airport. We took it, acquired in late and still left right after four hrs slumber the next day. That Value us an extra $177.00 in hotel expenses. My partner’s baggage in no way arrived in Dallas as we have been promised it could- mine took over one hour to seek out mainly because it wasn't on the carousel with the rest of the flights luggage, We obtained into NYC each day just after our honeymoon was to start, with a great deal of anxiety and price.
I planned to take a instant to phone out the superb customer service Connie Sanders in your Dallas Place of work gave my wife and I in an extremely stressful condition. Connie went over and beyond to be sure we ended up looked after and her volume of awareness to restoring our difficulty filled working day was remarkable, she one handedly restored my religion in the Firm and he or she deserves congratulations for that get the job done that she does.
Had fantastic customer service sine one/seventeen. Been pulled from the FRA flight and stayed for two days in Philly. Currently 1/19 I will resume my flight to FRA with around par documentation. To my shock the ticket agent with the sign in counter had been Unquestionably impolite, not helpful and anticipated me to search out my luggage which was checked in within the seventeenth Which I was struggling to retrieve when I was pulled off the flight on Sunday.
Just flew The united states Airways by way of american eagle….experienced the rudest flight attendant ever….Yet another passenger was javing queries on connecting flight …she was so anxious lacking it…flight attendant was so impolite and no help….she was nasty to passengers complete serving beverages…..we sat for twenty minutes ready foe gate when landing in chicago…many of us required to uae restroom…she snapped at folks once we made an effort to use restrooms.
I am one million member and always take pleasure in touring on AA,but U.S. Air is not any fantastic. The personnel is incredibly impolite
I had been scheduled for the flight leaving Ronald Reagan Airport to Columbus Global Airport today, boarding at 2:42 departing at three:50. Me and 3 others , sitting down inside the assigned gate, by no means heard the boarding announcement. After we recognized people have been boarding went to the gate and have been turned away. It was three:04 PM once we had been explained to this. Head you the gate just closed two minutes prior and we sat and viewed the aircraft entrance of us for another 20 minutes. Persons had been however dropping off baggage and boarding the plane . When asked why we will’t board the aircraft, we ended up chastised with the staff for not listening. The gate was crowded, and noisy. I am able to let you know we could not hear your team.
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American Airlines,i am so let down !!! I had this kind of challenging time with my disabled boy or girl!! You lost my stroller seat belt, i had to walk all the way within the airport Keeping my four many years outdated daughter…and after standing a person hour in the baggage assert they informed me to contact your purchaser service ,guess what? They could’nt do anything!! it proceeds? unbelievable!!!
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I flew on American airlines for The 1st time and final. our baggage was destroyed with black grease on it significant hunks out of the handles and wheels. your airplane was filthy and really not comfortable. the flight crew was not helpful whatsoever. My granddaughter was with me and it is about 6ft tall no place for her legs and particular person laid back again in her seat and she could not go in any way in her seat.
I flew to Ireland on nine/15/15 and returned on nine/25/fifteen. This was my 1st Worldwide flight and my very first time to fly in a few years. The staff have been great as well as the foods was good. Comfort on how around was Alright as I'd an aisle seat but was in the middle of five seats within the return flight and the individual’s chair before me was many of the way again (appeared just a little further more again than some) and I had been not able to view videos as it had been much too near and could barely put my tray down to consume. When returning, I retained looking forward to my bag and it just wasn’t there so went check my source on the counter and ask.